Privacy Policy

Privacy

Cancellation policy for group bookings:

If cancelled up to 3 weeks before the date of arrival, cancellation is free of charge.
If cancelled later or in case of non-occurrence, the total amount of the reservation will be charged.

Cancellation policies for individual bookings:

The guest can cancel the reservation 48 hours before arrival.
If the guest doesn’t show up on the date of reservation, the total payment should be done.

Credit Card Payments
Accepted credit cards: Visa, Maestro and Mastercard.

Individual reservation

To proceed with reservation required details are on following:
Name and Surname, Type of room, Check-in date, Check-out date, Contact number, E-mail address.

Group reservation:

In case we have received request over 5 rooms, request needs to be through the e-mail: [email protected], so the management can offer discount from standard prices.

To confirm group reservation, 30% from the total amount should be done on a certain date.

Privacy policy

Information for privacy policies
Personal data that is gathered through Hotel Garden’s webpage will be handled with the appropriate care and will be used accordingly.

This private data is used for the purpose of informing for the type and usage of the information which Hotel Garden gathers through our webpage.

Information for visitors

While visiting Hotel garden’s webpage, our server records data such as your time on our page, the pages you visit, IP address of your location, etc. These data will be used for statistical reports that enable Hotel Garden to improve its webpage and better understand what interests our visitors the most.

Cookies

In our webpage we use cookies that are accepted by our webpage visitors and that are saved on the visitor’s computer and do not save any type of personal data.

Analytics and advertising

Google Analytics

This website uses Google Analytics, a web analytics service. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

Google Analytics cookies are stored based on Art. 6 (1) (f) DSGVO. The website operator has a legitimate interest in analyzing user behaviour to optimize both its website and its advertising.

Objecting to the collection of data
You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this site: Disable Google Analytics.

For more information about how Google Analytics handles user data, see Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=en.

Browser plugin

You can prevent these cookies being stored by selecting the appropriate settings in your browser. However, we wish to point out that doing so may mean you will not be able to enjoy the full functionality of this website. You can also prevent the data generated by cookies about your use of the website (incl. your IP address) from being passed to Google, and the processing of these data by Google, by downloading and installing the browser plugin available at the following link: tools.google.com/dlpage/gaoptout

Demographic data collection by Google Analytics
This website uses Google Analytics’ demographic features. This allows reports to be generated containing statements about the age, gender, and interests of site visitors. This data comes from interest-based advertising from Google and third-party visitor data. This collected data cannot be attributed to any specific individual person. You can disable this feature at any time by adjusting the ads settings in your Google account or you can forbid the collection of your data by Google Analytics as described in the section “Refusal of data collection”.

Google Tag Manager

This website uses Google Tag Manager. This service allows website tags to be managed via an interface. Google Tag Manager only implements tags. This means that no cookies are set and no personal data is recorded. Google Tag Manager triggers other tags which, in turn, may record data. However, Google Tag Manager does not access this data. If tags have been disabled at the domain or cookie level, this remains in place for all tracking tags if these are implemented with Google Tag Manager. You can find out more about Google Tag Manager by clicking the following link: http://www.google.de/tagmanager/use-policy.html

Facebook Pixel

Our website measures conversions using visitor action pixels from Facebook, Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). These allow the behaviour of site visitors to be tracked after they click on a Facebook ad to reach the provider’s website. This allows an analysis of the effectiveness of Facebook advertisements for statistical and market research purposes and future optimization. The data collected is anonymous to us as operators of this website and we cannot use it to draw any conclusions about our users’ identities. However, the data are stored and processed by Facebook, which may make a connection to your Facebook profile and which may use the data for its own advertising purposes, as stipulated in the Facebook privacy policy. This will allow Facebook to display ads both on Facebook and on third-party sites. We have no control over how this data is used.

Check out Facebook’s privacy policy to learn more about protecting your privacy: https://www.facebook.com/about/privacy/. You can also deactivate the custom audiences remarketing feature in the Ads Settings section at https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. You will first need to log into Facebook. If you do not have a Facebook account, you can opt out of usage-based advertising from Facebook on the website of the European Interactive Digital Advertising Alliance: http://www.youronlinechoices.com/de/praferenzmanagement/

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